FAQ for Technical Aspects
What are the differences between GPON and EPON?
The main difference between GPON and EPON is the standards they use. GPON was defined by ITU-T G.984.x and EPON was defined by IEEE802.3ah. Compared to EPON, GPON has higher bandwidth and splitting ratio, stronger spectrum capacity, better service carrying capacity, and faster uplink and downlink speed, which enable it to transmit more bandwidth services and achieve more user access. GPON pays more attention to business and QoS but meanwhile, GPON costs more than EPON since it has more complex standard.
What is FTTH?
Fiber-to-the-Home (FTTH) has seen rapid growth in recent years. It has evolved from a concept in optical communications to a critical infrastructure that supports people's work, study, and daily life. FTTH stands for "Fiber to the Home," where fiber-optic cables transmit data directly from the internet service provider's network to the subscriber's home. FTTH is part of fiber access, which can be categorized into active optical access and passive optical access.
What is 10G-PON, XG-PON and XGS-PON?
10G-PON is an updated GPON technology, based on the ITU-T G.984.x standard, which defines a series of standards like general characteristics and control interfaces.
10G-PON is a 10 Gigabit Passive Optical Network with a fiber optic link transmission rate of 10 Gbps. In terms of definition, XG-PON and XGS-PON are both 10G-PON, with the main difference of the data transfer rate. The data transfer rate specified by 10G-PON (also known as XG-PON) is asymmetric, that is the downstream rate is 10 Gbps, and the upstream rate is 2.5 Gbps. The XGS-PON is a symmetrical 10G PON technology. The downstream rate is 10 Gbps, and the upstream rate is 10 Gbps. It supports a wide range of applications, including high-definition video streaming, online gaming, and cloud computing.
FAQ for Service Aspects
What services can you supply?
We offer optical fiber communication equipment, one-stop solutions, and OEM services. Clients are welcomed to our factory and we will use full English reception and tours.
How can I make the payment?
We offer multiple payment options, including T/T bank transfer, PayPal, and credit card. For RMB payments, we accept WeChat and Alipay transfers.
How about the warranty & After-sales service?
We provide 1 year warranty for all the products. After-sales service includes free replacements, remote technical support for software issues, and free product replacements for hardware issues. But man-made sabotage and natural factors are not within the scope of warranty. Customer satisfaction is our top priority, ensuring worry-free after-sales service.